This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
The link that is being sent to the device to launch Companion must be using HTTP instead of HTTPS. That link is based on the External URL (which is also what is used by default to fill in the Apple profile settings) which is defined on the Lotus Traveler tab in the server document (with NTS_EXTERNAL_URL as a notes.ini override, so make sure it is correct in the server document and that the notes.ini doesn't exist to override it as you'll want to use it).
Feedback response number RSSN8ZMQHJ created by ~Michelle Umapuloni on 11/01/2012